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Services and Methods

Our products and services successfully blend your needs and our experience - and you can be sure that success will measured by meeting business objectives.  Every product and service we provide can be tailored to suit your needs so you aren't left wondering if a product or service will translate into a successful program at your company.

 

Products & Services Guaranteed to Deliver Results

We are experienced in the development and implementation of a variety of computer training, business consulting and software education tools and services.  We would be happy to partner with you to add a missing piece or two to your software education puzzle or work with you to develop an end-to-end solution custom tailored to your objectives and project management style.  We have suc-cessfully delivered literally hundreds of customized products and services to our corporate clients over the years by being innovators in:

  • Software implementation through customized learning programs de-signed to build user acceptance and long-term knowledge retention;

  • Instructor-led and interactive training;

  • Technical documentation that communicates clearly;

  • Change management;

  • Development of computer-based educational tools;

  • Local and national campaigns;

  • Web-based and e-learning software training module development;

  • Customized course guides and materials;

  • Designing educational programs guided by marketing plans that create excitement and bond end-users to business objectives;

  • Offering a full range of high-volume, in-house production services;

  • Highly coordinated, mission critical sales force automation software rollout services - from planning and implementation;

  • End-to-end project management services that deliver on time and on budget.

  • SAP training

Bringing the Lessons of Consumer Product Marketing to Software Edu-cation

Although a media-rich, blended learning model is the most popular in the computer training industry today, our experience has shown us that that's not enough.  Our commitment to innovation has led us to develop a more refined, effective approach to software education. It is no longer enough to teach just the functional usage and applied understanding of a new software package.  In order to build lasting skills, we must create an environment where students have their own desire to learn, the training plan must be inspiring and it must encourage them to reach for a deeper understanding of concept and practice.  Our job is to help them to dream big from the start and promote the idea that mastery of their computer and its software are the keys that will unlock the doors of their career success.

Ultimately, our job is not to merely explain software topics to the class in a bright and cheery manner - rather, our instructors have to quietly introduce software knowledge while they are also creating the need to learn, actively gauging and modifying the learning dynamic, staying alert and flexible should the unexpected happen - and they must do this in a way that is fun and  enjoyable.  We are careful to listen to the signs that point to how individual students learn, instruct them from a position of subject mastery ourselves and inspire them to want to know more.

Computer-based Learning Tools

CCT has developed dozens of computer based learning tools - ranging from 'game show' themed, self-paced modules to on-line courses complete with customized animation and content.  We can show you the wide variety of exciting, engaging educational products and services that we have developed as a starting point for the next innovative idea that's just around the corner for your upcoming computer-based training initiative.

We understand the complexities involved in introducing software systems to end-users in a way that is timely, relevant and understood well enough to ensure long-term skills retention.  Our job is to transform even the most reluctant of users into confident users of the software tools that your company is relying on to provide a substantive, measurable competitive advantage in today's marketplace.  We help you reach that goal through software education as well as creatively enrolling end-users in the broader vision and purpose behind your IT investment.

Our breadth of experience in helping adult students join a corporate  community of skilled computer users is visible in the products and services we offer as well as in our understanding of proper training product placement in the minds of end-users.  We have pioneered the practice of branding and marketing software implementation initiatives in a way that creates excitement, builds anticipation and establishes the expectation of success in the minds of students before the formal learning process even begins.

 

 

 

 ►  To see how CCT compares to other training and education providers, see the Vendor Quick Compare matrix.

 

 

We work with our clients to help them create an exciting - often even  anti-cipated - training mix of products and services that are renowned for their innovation and ability to connect with adult students' learning styles.  If you rely on the 'stock training' offered by other software training vendors, there is a high probability that you may end up getting 'stock results' - at best.  Together, we can do better than that.  Let us show you how you can build a high impact program that's within your computer training budget.

Would you like more information? Let us provide you with a rich, interactive tour of our many products and services - just let us know and we would be happy to send you a DVD video brochure today.

Serving the special needs of the pharmaceutical industry has been one of our primary goals as an organization since we opened our doors in 1990 to our first client - a leading pharma-ceutical company.  We have many programs and services specifically tailored to help  pharmaceutical com-panies develop and implement technology education and training in ways that are sensitive to the needs of this regulated and highly competitive industry.  As a pharmaceutical company, you may even qualify for special service and consulting rates through our Focus On Pharma program.  Find out more information today.

Connecting end-users to technology in meaningful ways is what we do best.  It is not uncommon for companies to spend millions of dollars on software and training services only to realize a fraction of the ROI that they expected.  Too often, reliance on off-the-shelf training products and services fails to consider the complexities of properly introducing technology into your unique environment and the proper placement of those new tools in the minds of users.

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